Association Hub Podcast - Episodes #InnovationsAssociation Hub Podcast - Episodes #Innovationshttps://www.associationhubpodcast.com/episodes/tag/innovationsMon, 04 May 2026 15:29:22 -0700http://zoho.com/sites/<![CDATA[#58: 2025: Trends Shaping the Future of Associations with Angela Shelton, Olena Lima and Belinda Moore]]>https://www.associationhubpodcast.com/episodes/post/58-2025-trends-shaping-the-future-of-associations-with-angela-shelton-olena-lima-and-belinda-mooreJoin Angela Shelton, Olena Lima, and special guest Belinda Moore as they dive into the Associations Evolve Journal, exploring the trends that will define the association world in 2025.]]>

Join Angela Shelton, Olena Lima, and special guest Belinda Moore as they dive into the Associations Evolve Journal, exploring the trends that will define the association world in 2025.

 Available on

Start the year with a deep dive into the Associations Evolve Journal, a publication by Answers for Associations that explores the trends shaping the association world in 2025. Join hosts Angela Shelton and Olena Lima, alongside special guest Belinda Moore, as they unpack key insights from the journal.

This conversation highlights the power of sharing stories, the importance of these trends as a guiding framework for associations, and how leaders can use this resource to navigate the year ahead.

What idea of trends are you most excited about exploring this year? We’d love to hear from you!
Download the Association Evolve Journal 2025


]]>Tue, 14 Jan 2025 10:08:47 +1100<![CDATA[#56: 130 Years Strong: How AusIMM Became Association of the Year with Stephen Durkin and Melissa Holdsworth]]>https://www.associationhubpodcast.com/episodes/post/56-130-years-strong-how-ausimm-became-association-of-the-yearIn this episode, Stephen Durkin and Melissa Holdsworth, proud recipients of the Association of the Year Award, unveil how they transformed a 130-year-old organisation into a dynamic, forward-thinking association.]]>

In this episode, Stephen Durkin and Melissa Holdsworth, proud recipients of the Association of the Year Award, unveil how they transformed a 130-year-old organisation into a dynamic, forward-thinking association.

 Available on

In this episode we hear from Stephen Durkin (CEO) and Melissa Holdsworth (COO) of Australasian Institute of Mining and Metallurgy (AusIMM), the proud recipient of the Association of the Year Award. They share how they transformed a 130-year-old organisation into a modern, thriving association.

Through strategic leadership, digital innovation, and revenue diversification, they reveal the steps taken to build a growth mindset, foster a strong organisational culture, and enhance member engagement. Stephen and Melissa also provide invaluable lessons for other associations aiming to drive change and achieve excellence, while highlighting the critical role associations play in shaping industries and communities.

Interesting fact: Sir Henry Ayers was the first president of the Australasian Institute of Mining and Metallurgy (AusIMM). He is also the namesake of Ayers Rock, now respectfully known by its traditional name, Uluru, connecting AusIMM to a significant piece of Australia’s cultural and historical heritage.

This episode is a must-listen for anyone looking to elevate their organisation and make a lasting impact.

Find out more about AusIMM
Connect with Stephen Durkin
Connect with Melissa Holdsworth
]]>Mon, 16 Dec 2024 13:26:42 +1100<![CDATA[#46: How Associations Use AI: Real Case Studies with Dawid Naude ]]>https://www.associationhubpodcast.com/episodes/post/how-associations-use-ai-real-case-studies-with-dawid-naude-46Imagine having an AI powerhouse transforming your association. In this episode, Host Angela sits down with AI expert Dawid Naude from Pathfindr to explore how AI is revolutionising organisational efficiency.]]>

Imagine having an AI powerhouse transforming your association. In this episode, Host Angela sits down with AI expert Dawid Naude from Pathfindr to explore how AI is revolutionising organisational efficiency. 

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Imagine having an AI powerhouse transforming your association. In this episode, Host Angela sits down with AI expert Dawid Naude from Pathfindr to explore how AI is revolutionising organisational efficiency. We’ll dive into real-life case studies on CPD transformations, member onboarding, and more, showcasing how AI is streamlining operations and boosting productivity. If you’re ready to see how AI can drive efficiency in your association, this episode is for you.
Find out more about Pathfindr.ai
Connect with Dawid Naude
]]>Tue, 10 Sep 2024 09:11:25 +1000<![CDATA[ #41: How REINSW is Leading the Way in Technology and AI Integration with Jess Donati, REINSW]]>https://www.associationhubpodcast.com/episodes/post/how-reinsw-is-leading-the-way-in-technology-and-ai-integration-with-jess-donati-reinsw-41Jess shares her journey at REINSW, highlighting the organisation's conscious decision to lead in technology and innovation within the real estate industry.]]>

Jess shares her journey at REINSW, highlighting the organisation's conscious decision to lead in technology and innovation within the real estate industry.

 Available on

In this episode of the Association Hub Podcast, Olena Lima sits down with Jess Donati, the Membership Manager at REINSW. Jess shares her journey at REINSW, highlighting the organisation's conscious decision to lead in technology and innovation within the real estate industry.

Jess provides an in-depth look at REINSW's approach to digital transformation, particularly focusing on their impressive engagement scoring project, which significantly improved member retention and recruitment. The conversation also explores the groundbreaking use of AI at REINSW, including their AI Board Advisor and various internal and external bots that streamline operations and improve member support. Jess's insights into the challenges and successes of integrating AI provide valuable lessons for other associations looking to adopt advanced technologies.
Tune in to hear about the innovative projects that have propelled REINSW forward and get inspired by Jess's practical advice on leveraging technology to enhance member engagement and operational efficiency.


]]>Tue, 06 Aug 2024 09:18:07 +1000<![CDATA[#34: When Member Experience Takes Centre Stage with John Chatterton, ACS ]]>https://www.associationhubpodcast.com/episodes/post/when-member-experience-takes-centre-stage-with-john-chatterton-acs-34John shares how ACS has combined six key departments—Member Insights, Innovation and Product Development, Marketing, Events, Partnerships, and Member Services—with the sole goal of delivering exceptional member experience.]]>

John shares how ACS has combined six key departments—Member Insights, Innovation and Product Development, Marketing, Events, Partnerships, and Member Services—with the sole goal of delivering exceptional member experience. 

 Available on

In this episode of the Association Hub Podcast, we're joined by John Chatterton, Chief Experience Officer of the Australian Computer Society. John shares how ACS has combined six key departments—Member Insights, Innovation and Product Development, Marketing, Events, Partnerships, and Member Services—with the sole goal of delivering exceptional member experience. 

Learn how they use data insights, personalisation, and technology to create a seamless and engaging journey for their members. Tune in to discover practical strategies that can transform your association.
]]>Tue, 04 Jun 2024 12:42:00 +1000<![CDATA[#20: Future Trends and Predictions for 2024 in the Association Sector with Belinda Moore, Angela Shelton & Olena Lima ]]>https://www.associationhubpodcast.com/episodes/post/future-trends-and-predictions-for-2024-in-the-association-sector-with-belinda-moore-20Explore the 2024 trends and predictions that are shaping the Association Sector with Belinda Moore.]]>

Explore the 2024 trends and predictions that are shaping the Association Sector with Belinda Moore.

 Available on

In this episode, join hosts Angela Shelton and Olena Lima in a thought-provoking discussion with Belinda Moore to explore the upcoming trends and predictions that are shaping the Association Sector in 2024. This conversation delves into the latest developments and technological advancements that are pivotal for association professionals. As we navigate these evolving dynamics, our guests offer a glimpse into the future, highlighting key areas to watch out for. This episode is an essential listen for anyone looking to stay ahead in the ever changing world of associations. 

For a deeper exploration of these trends, don't miss the latest issue of the Associations Evolve journal, which provides an in-depth analysis of these critical topics. 


Read Associations Evolve Journal
]]>Tue, 09 Jan 2024 08:00:00 +1100<![CDATA[#16: The Future of AI Member Engagement with Stephen Myers-Los, Trybz ]]>https://www.associationhubpodcast.com/episodes/post/the-future-of-ai-member-engagement-with-stephen-myers-los-trybz-16Dive into 'The Future of AI Member Engagement' as we explore the power of non-generative AI to transform member engagement strategies with Stephen Myers-Los.]]>

Dive into 'The Future of AI Member Engagement' as we explore the power of non-generative AI to transform member engagement strategies with Stephen Myers-Los.      

 Available on

In this episode, we welcome Stephen Myers-Los, the innovative force behind Trybz, a dynamic online community platform tailored for associations. Dive into 'The Future of AI Member Engagement' as we explore the power of non-generative AI to transform member engagement strategies. Prepare for an enlightening chat brimming with expert knowledge, real-world examples, and forward-thinking perspectives that could revolutionise member interaction. With Stephen's practical expertise, you're in for a fascinating session on deepening your connection with members.

Unleash the power of your online community
]]>Wed, 22 Nov 2023 12:48:00 +1100<![CDATA[#12: Navigating AI in Sponsorships & Partnerships with Julian Moore, SMS ]]>https://www.associationhubpodcast.com/episodes/post/navigating-ai-in-sponsorships-partnerships-with-julian-moore-sms-12Explore how AI is transforming partnerships and what to expect in the coming year across the APAC region with Julian Moore.]]>

Explore how AI is transforming partnerships and what to expect in the coming year across the APAC region with Julian Moore.

 Available on

Join us in an insightful conversation with Julian Moore, Australia's leading sponsorship and partnership manager and an unabashed AI geek. In this episode, we'll explore how AI is transforming partnerships and what to expect in the coming year across the APAC region. Julian's unique perspective combines technology enthusiasm with deep industry expertise, providing Association Professionals with actionable insights. Tune in to uncover AI's latest trends, challenges, and opportunities, and learn how to leverage them to succeed in your partnerships.

If you'd like to reach out to Julian directly he can be contacted at julian@smsonline.net.au.


Connect with Julian
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