Association Hub Podcast - Episodes #TechnologyAssociation Hub Podcast - Episodes #Technologyhttps://www.associationhubpodcast.com/episodes/tag/technologyMon, 06 Apr 2026 19:29:07 -0700http://zoho.com/sites/<![CDATA[#83: Future-Fit Associations with Rob Wenger – Talking Tech, Teams & Thinking Ahead]]>https://www.associationhubpodcast.com/episodes/post/83.-future-fit-associations-with-rob-wenger-–-talking-tech-teams-thinking-aheadIn this episode, we chat with the Founder and CEO of Higher Logic, someone who’s helped shape the tech landscape for associations and still makes time to get out, meet people, and listen.]]>

You can’t miss the orange shirts at a conference and today, you’ll meet the man behind them, Rob Wenger. In this episode, we chat with the Founder and CEO of Higher Logic, someone who’s helped shape the tech landscape for associations and still makes time to get out, meet people, and listen. Based in the US but a regular in Australia, Rob brings an ear for diverse voices and a sharp eye for where our sector is heading.

Available On

We cover:

• Why “Google is dead” (and what AEO means for your association).
• The three big advantages associations have over the rest of the world in the AI era.
• How to build a team that’s ready for the future, not just hanging on.
• The mindset shifts today’s leaders need to pass on to the next generation.

 

Part strategy, part tech talk, and part pep talk, this one’s for anyone who wants to stay relevant, connected, and confident in a fast-moving world.

 

Connect with Rob on LinkedIn: www.linkedin.com/in/robwenger

]]>Wed, 20 Aug 2025 10:37:03 +1000<![CDATA[#78. How Content Shapes Member Experience (and Why It Matters More Than Ever)]]>https://www.associationhubpodcast.com/episodes/post/78-how-content-shapes-member-experience-and-why-it-matters-more-than-everIn this global edition of the Association Hub Podcast, Olena chats with Marcus Leite from WorkerBee.TV, our very first Canadian guest! Marcus brings a ]]>

In this global edition of the Association Hub Podcast, Olena chats with Marcus Leite from WorkerBee.TV, our very first Canadian guest! Marcus brings an international perspective to challenges that are surprisingly universal. From member experience and content strategy to digital engagement and sustainable revenue models, this conversation explores what it takes to stay relevant and how to deliver value year-round.

Available On

In this episode, we unpack:

    • Why relying on events and print publications isn’t sustainable anymore

    • How to deliver content that’s member-driven, timely and engaging

    • What associations can learn from Netflix, not just in delivery, but in customer experience

    • The building blocks of a smart content strategy: planning, formats, repurposing, and consistency

    • Practical ideas for small teams with limited resources

    • And, yes, how to monetise digital content to boost non-dues revenue

    This episode is full of practical takeaways for association professionals who want to do things differently. Tune in now and get inspired to transform your digital game.


    If you’re curious about how associations can level up their content, elevate member experience, and create sustainable engagement strategies, WorkerBee.TV is packed with resources, insights, and examples to get you started.

    ]]>    Tue, 15 Jul 2025 08:51:40 +1000    <![CDATA[#47: Cybersecurity 101: Simple Steps to Strengthen Your Association's Security with Andrew Lawrence ]]>https://www.associationhubpodcast.com/episodes/post/cybersecurity-101-simple-steps-to-strengthen-your-association-s-security-with-andrew-lawrence-47With special guest Andrew Lawrence from de.iterate, we discuss the most common misconceptions around cybersecurity and explore essential strategies that associations can implement to stay secure.]]>

    With special guest Andrew Lawrence from de.iterate, we discuss the most common misconceptions around cybersecurity and explore essential strategies that associations can implement to stay secure.

     Available on

    In this episode of the Association Hub Podcast, we look into the critical and often overlooked topic of cybersecurity. As technology continues to evolve, associations, like all businesses, face increasing threats that could jeopardise their operations and the sensitive data they hold.


    With special guest Andrew Lawrence from de.iterate, we discuss the most common misconceptions around cybersecurity and explore essential strategies that associations can implement to stay secure. Andrew shares practical insights on fostering a security-first culture, password management, the role of cybersecurity insurance, and much more.

      

    Episode Highlights:

    • Cybersecurity Misconceptions
    • Common Cybersecurity Mistakes
    • Data Protection Best Practices
    • Cybersecurity Insurance
    • Practical Tools for Associations


    Andrew also shared some hands-on tool and checklists you can use for your association's cybersecurity. Find them here. 

    ⁠⁠

    Listen in and arm yourself with the knowledge to keep your organisation and your data safe - this episode is packed with expert advice on staying ahead of potential cyber threats!

    Learn more about cybersecurity for associations
    ]]>    Tue, 17 Sep 2024 09:27:43 +1000    <![CDATA[#46: How Associations Use AI: Real Case Studies with Dawid Naude ]]>https://www.associationhubpodcast.com/episodes/post/how-associations-use-ai-real-case-studies-with-dawid-naude-46Imagine having an AI powerhouse transforming your association. In this episode, Host Angela sits down with AI expert Dawid Naude from Pathfindr to explore how AI is revolutionising organisational efficiency.]]>

    Imagine having an AI powerhouse transforming your association. In this episode, Host Angela sits down with AI expert Dawid Naude from Pathfindr to explore how AI is revolutionising organisational efficiency. 

     Available on

    Imagine having an AI powerhouse transforming your association. In this episode, Host Angela sits down with AI expert Dawid Naude from Pathfindr to explore how AI is revolutionising organisational efficiency. We’ll dive into real-life case studies on CPD transformations, member onboarding, and more, showcasing how AI is streamlining operations and boosting productivity. If you’re ready to see how AI can drive efficiency in your association, this episode is for you.
    Find out more about Pathfindr.ai
    Connect with Dawid Naude
    ]]>    Tue, 10 Sep 2024 09:11:25 +1000    <![CDATA[#42: Navigating the Digital Classroom: A Successful LMS Adventure with Megan Edwards, PETAA ]]>https://www.associationhubpodcast.com/episodes/post/navigating-the-digital-classroom-a-successful-lms-adventure-with-megan-edwards-petaa-42In this episode, host Angela Shelton sits down with Megan Edwards, CEO of the Primary English Teaching Association Australia (PETAA), to explore their remarkable journey in creating a successful online learning platform.]]>

    In this episode, host Angela Shelton sits down with Megan Edwards, CEO of the Primary English Teaching Association Australia (PETAA), to explore their remarkable journey in creating a successful online learning platform.

     Available on

    In this episode, host Angela Shelton sits down with Megan Edwards, CEO of the Primary English Teaching Association Australia (PETAA), to explore their remarkable journey in creating a successful online learning platform.


    From transitioning away from in-person training to selecting the right Learning Management System (LMS), Megan shares the strategies that have shaped PETAA's digital transformation.


    Discover the challenges they faced, the solutions that drove their success, and the innovative approaches that have redefined member engagement in education.

    • Key Takeaways:
    • The beginning of PETAA’s online learning journey
    • How they selected and implemented their first LMS
    • Strategies for creating engaging and effective online courses
    • Overcoming major challenges along the way
    • The impact of their LMS on membership and education

    Whether you're involved in education, part of an association, or simply interested in the world of online learning, this episode is packed with valuable insights and practical advice.

    Tune in now and be inspired by PETAA’s digital learning success story!
    ]]>    Tue, 13 Aug 2024 09:05:34 +1000    <![CDATA[ #41: How REINSW is Leading the Way in Technology and AI Integration with Jess Donati, REINSW]]>https://www.associationhubpodcast.com/episodes/post/how-reinsw-is-leading-the-way-in-technology-and-ai-integration-with-jess-donati-reinsw-41Jess shares her journey at REINSW, highlighting the organisation's conscious decision to lead in technology and innovation within the real estate industry.]]>

    Jess shares her journey at REINSW, highlighting the organisation's conscious decision to lead in technology and innovation within the real estate industry.

     Available on

    In this episode of the Association Hub Podcast, Olena Lima sits down with Jess Donati, the Membership Manager at REINSW. Jess shares her journey at REINSW, highlighting the organisation's conscious decision to lead in technology and innovation within the real estate industry.

    Jess provides an in-depth look at REINSW's approach to digital transformation, particularly focusing on their impressive engagement scoring project, which significantly improved member retention and recruitment. The conversation also explores the groundbreaking use of AI at REINSW, including their AI Board Advisor and various internal and external bots that streamline operations and improve member support. Jess's insights into the challenges and successes of integrating AI provide valuable lessons for other associations looking to adopt advanced technologies.
    Tune in to hear about the innovative projects that have propelled REINSW forward and get inspired by Jess's practical advice on leveraging technology to enhance member engagement and operational efficiency.


    ]]>    Tue, 06 Aug 2024 09:18:07 +1000    <![CDATA[ #37: Committees Done Right - Lessons from Lori Modde, Outdoors NSW & ACT]]>https://www.associationhubpodcast.com/episodes/post/committees-done-right-lessons-from-lori-modde-outdoors-nsw-act-371Join us for a chat with Lori Modde about committee management and our shared love for the outdoors, packed with valuable insights on managing committees effectively and engaging volunteers.]]>

    Join us for a chat with Lori Modde about committee management and our shared love for the outdoors, packed with valuable insights on managing committees effectively and engaging volunteers.

     Available on

    Committee management doesn’t always come easy, but with the right strategies and insights, it can be incredibly rewarding. Join hosts Olena Lima and Angela Shelton as they welcome Lori Modde, CEO of Outdoors NSW & ACT, to the Association Hub podcast.


    In this episode, Lori shares her expertise on managing committees effectively, drawing from her extensive experience in the sport and outdoor industries. Learn how Lori successfully manages 10 committees with 53 members, ensuring productive meetings, clear communication, and engaged volunteers. 


    Discover practical tips on setting up committees, maintaining motivation, and leveraging technology to enhance committee management. Whether you're looking to improve your committee management skills or curious about best practices in the association world, this episode is packed with valuable insights.

    ]]>    Tue, 02 Jul 2024 09:39:54 +1000    <![CDATA[#36: How $500 Can Save the Future of an Industry  with Leisha Jordan, NGINA ]]>https://www.associationhubpodcast.com/episodes/post/how-500-can-save-the-future-of-an-industry-with-leisha-jordan-ngina-36Discover how Leisha led a groundbreaking campaign that revitalised the future of the nursery and garden industry by bringing in young talent and addressing significant skill shortages.]]>

    Discover how Leisha led a groundbreaking campaign that revitalised the future of the nursery and garden industry by bringing in young talent and addressing significant skill shortages.

     Available on

    Join us on the Association Hub Podcast as we chat with Leisha Jordan, Marketing & Communication Manager at the Nursery & Garden Industry NSW & ACT Ltd (NGINA). Discover how Leisha led a groundbreaking campaign that revitalised the future of the nursery and garden industry by bringing in young talent and addressing significant skill shortages. 

    With a budget of just $500, this campaign achieved a 1175% increase in enrolment for the CIII Nursery Operations TAFE NSW Course, ensuring the industry's sustainability. 

    Tune in to learn how creativity, strategic targeting, and leveraging various communication channels can lead to extraordinary results. Don't miss this inspiring episode that showcases the true potential of impactful marketing on a shoestring budget!

    Key Takeaways:
    • Even with a limited budget, creativity and strategic targeting can lead to significant results.
    • Building trust with members and leveraging word of mouth can be highly effective in promoting a campaign.
    • Utilising various communication channels, such as social media, email marketing, webinars, and published media, can significantly enhance effectiveness of marketing campaigns.
    • Tracking and measuring the progress of a campaign is crucial for making adjustments and optimising results.Adapting the product or service to meet the needs of the target audience is essential for campaign success.

    See the marketing in action, and access NGINA's game-changing campaign ⁠here.


    Download Presentation
    ]]>    Tue, 18 Jun 2024 10:08:00 +1000    <![CDATA[#34: When Member Experience Takes Centre Stage with John Chatterton, ACS ]]>https://www.associationhubpodcast.com/episodes/post/when-member-experience-takes-centre-stage-with-john-chatterton-acs-34John shares how ACS has combined six key departments—Member Insights, Innovation and Product Development, Marketing, Events, Partnerships, and Member Services—with the sole goal of delivering exceptional member experience.]]>

    John shares how ACS has combined six key departments—Member Insights, Innovation and Product Development, Marketing, Events, Partnerships, and Member Services—with the sole goal of delivering exceptional member experience. 

     Available on

    In this episode of the Association Hub Podcast, we're joined by John Chatterton, Chief Experience Officer of the Australian Computer Society. John shares how ACS has combined six key departments—Member Insights, Innovation and Product Development, Marketing, Events, Partnerships, and Member Services—with the sole goal of delivering exceptional member experience. 

    Learn how they use data insights, personalisation, and technology to create a seamless and engaging journey for their members. Tune in to discover practical strategies that can transform your association.
    ]]>    Tue, 04 Jun 2024 12:42:00 +1000    <![CDATA[#26: Leading Through Change: IAP2 Transformative Journey with Marion Short ]]>https://www.associationhubpodcast.com/episodes/post/leading-through-change-iap2-transformative-journey-with-marion-short-26Marion shares her story of a comprehensive transformation that touches every aspect of association management.]]>

    Marion shares her story of a comprehensive transformation that touches every aspect of association management.

     Available on

    In this inspiring episode of the Association Hub Podcast, host Olena Lima sits down with Marion Short, CEO of the International Association for Public Participation (IAP2) Australasia as she shares her story of a comprehensive transformation that touches every aspect of association management.

    Discover how IAP2, as a peak body for community and stakeholder engagement, navigates the unique challenges of representing a diverse professional community across Australia and New Zealand. 

    Olena and Marion explore the transformations in governance, strategy, organisational culture, and technology adoption. Marion shares insights on the pivotal role of governance in steering such changes, the importance of a skill-based board, and the challenges of leading an association through a period of rapid evolution.

    With an honest reflection on the highs and lows of her six-year tenure, Marion provides invaluable lessons on resilience, leadership, and the importance of nurturing a supportive team culture. 

    This episode is a must-listen for anyone interested in the dynamics of association leadership, change management, and driving member value in challenging environments.
    ]]>    Tue, 27 Feb 2024 09:30:00 +1100