Blog categorized as Member Experience

When Member Experience Takes Centre Stage with John Chatterton, ACS #34
John shares how ACS has combined six key departments—Member Insights, Innovation and Product Development, Marketing, Events, Partnerships, and Member Services—with the sole goal of delivering exceptional member experience.
Personalised Member Experience with Eva Roden, AMA Victoria #9
Our special guest Eva Roden, COO of the Australian Medical Association (Victoria), takes us through her organisation's remarkable journey in creating customised experiences for their diverse member audience.
Creating Personalised Member Experiences with Chris Grice, National Seniors Australia #2
In this episode, we discover the power of personalisation and chat with Chris Grice, Chief Operating Officer of National Seniors Australia about his experience of embracing content marketing and personalisation.